**Last updated: 11-10-2026
byrodriguesco.com ("we," "us," "our," "Rodrigues & Co") respects your privacy.
This policy explains what information we collect when you shop with us, how we use it,
and your rights over it.
Information We Collect
- **Personal details you provide**: name, email address, phone number,
shipping and billing address, when you place an order, create an account,
or sign up for updates.
- **Payment information**: We do not store your card, UPI, or bank details.
Payments are processed securely by our payment partner Razorpay, and their
privacy policy governs how that data is handled.
- **Automatically collected data**: IP address, browser type, pages visited,
and time spent on site, via cookies and analytics tools.
How We Use Your Information
- To process and deliver your orders
- To communicate order updates (email, SMS, WhatsApp)
- To respond to customer service queries
- To send marketing updates and offers, only if you've opted in
- To improve our website and product offerings
Cookies
We use cookies for:
- Keeping items in your cart between visits
- Analytics (Google Analytics) to understand site traffic
- Advertising (Meta/Instagram, Google Ads) to show relevant ads
You can disable cookies in your browser settings, though some site
features may not work properly without them.
Sharing Your Information
We share your information only with:
- **Shipping partners** Shiprocket to deliver your order.
- **Payment gateway** to process your payment
- **Email/WhatsApp service providers** to send order updates
and marketing (if opted in)
We do not sell your personal data to third parties.
Data Retention
We retain order and transaction records for as long as required
under Indian tax and consumer protection law (typically several years for GST purposes).
Your Rights
You can request to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data (subject to legal record-keeping requirements)
To exercise these rights, contact us at Hello@byrodriguesco.com.
Children's Privacy
Our site is not directed at children under 18, and we do not knowingly
collect data from minors.
Grievance Officer
In accordance with the Information Technology Act, 2000 and rules made
thereunder, the name and contact details of the Grievance Officer are:
Liza Rodrigues
byrodriguesco.com
hello@byrodriguesco.com
Changes to This Policy
We may update this policy from time to time. Changes will be posted on
this page with an updated "Last updated" date.
